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Discussion topic: Complaint, used virtual assistant yesterday and today. poor connection

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Message posted on ‎01 Jul 2025 09:43 AM - last edited: ‎01 Jul 2025 10:46 AM by Community Manager

Complaint, used virtual assistant yesterday and today. poor connection

Tried using virtual assitance and calling helpine. to fix slow connective speeds on my devices. VA said could no help and suggested calling Helpline, which di not answer.

 

Moderator Notes: Removed contact detials from title

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎01 Jul 2025 09:49 AM

Re: Complaint, used virtual assistant yesterday and today. Galled 0330041000, no answer. poor connec

Posted by a Superuser, not a Sky employee. Find out more

@Scott200  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎01 Jul 2025 10:40 AM

Re: Complaint, used virtual assistant yesterday and today. Galled 0330041000, no answer. poor connec

@Scott200 Not even sure if that is a sky number, see the link and need more help number to call will be displayed on the page.

 

https://www.sky.com/help/home

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