Discussion topic: Collecting the broadband instead of delivering it

This message was authored by: Alelsheikh · ‎09 Jun 2024

Hello dear,

can I collect my broadband instead of waiting for delivery?

This message was authored by: Daniel0210 · ‎10 Jun 2024

Hubs are delivered if an engineer is not required. You can't collect it from somewhere.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Chrisee · ‎10 Jun 2024

@Alelsheikh assuming you sre talking about the Sky hub these are sent by post to arrive a couple of days before the service goes live. If the packet cannot be delivered the postman should leave a card telling you where you can collect it from. Royal Mail dont give the option of collection until after the first delivery attempt.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: TimmyBGood · ‎10 Jun 2024

@Alelsheikh

Note it's not possessing the ISP router which enables broadband at the address: it's the work which is booked by the ISP for the network maintainer (Openreach/OpenEIR) to carry out that does this. Having a router earlier doesn't get you a connection quicker.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Collecting the broadband instead of delivering it

Collecting the broadband instead of delivering it

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