Collecting the broadband instead of delivering it

[Alelsheikh]

Hello dear,

can I collect my broadband instead of waiting for delivery?

[Daniel0210]

@Alelsheikh 

Hubs are delivered if an engineer is not required. You can't collect it from somewhere. 

[Chrisee]

@Alelsheikh assuming you sre talking about the Sky hub these are sent by post to arrive a couple of days before the service goes live. If the packet cannot be delivered the postman should leave a card telling you where you can collect it from. Royal Mail dont give the option of collection until after the first delivery attempt.

[TimmyBGood]

@Alelsheikh 

Note it's not possessing the ISP router which enables broadband at the address: it's the work which is booked by the ISP for the network maintainer (Openreach/OpenEIR) to carry out that does this.  Having a router earlier doesn't get you a connection quicker.