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Discussion topic: Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

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This message was authored by: Taipan70

Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

Chromecast with Google TV randomly disconnecting and reconnecting to WiFi network. Dongle is up to date and about 15 other devices do not do this disconnect and reconnect loop. Help!
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This message was authored by: jamesn123

Re: Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

Posted by a Superuser, not a Sky employee. Find out more

@Taipan70 

Is your Chromecast behind the TV plugged in? This could be the issue as TVs act as great WiFi blockers

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Taipan70

Re: Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

No.  The Chromecast is not behind the TV. It is connected to a Samsung One connect box/hub. The box has a clear line of sight to the router...no obstructions. 

This message was authored by: jamesn123

Re: Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

Posted by a Superuser, not a Sky employee. Find out more

@Taipan70 

Can you try disabling Sky Shield 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Taipan70

Re: Chromecast with Google TV keeps disconnecting from WiFi network then reconnects. Help!

Thanks for the suggested solution.  I forgot to state that I already have the BroadShield disabled. 

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