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Discussion topic: Changing from sky Hub router to a better router

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This message was authored by Miss+Liz This message was authored by: Miss+Liz

Changing from sky Hub router to a better router

Hi,

I currently have Sky Broadband Ultrafast Plus (FTTP, 500mbps) with the Sky Hub, and Sky 'pay as you talk"

i've finally had enough of the primitive Sky router, and want to move to something much better. My reasons are:

1) Not very configurable compared to most routers

2) Very poor WI-FI (I turned it off, and am using an old TP-Link router as a WIFI access point which is infinitely better)

3) Sky Hub admin often crashes (it crashes every time if you try to edit an IP address reservation for example)

4)  a few weeks ago it reset it's IP address to 192.168.0.1 (I normally use 192.168.1.1) possibly as an automated firmware update. Of course this broke everything!

5) No control over fir,ware updates.

6) often you have to log into the Sky Hub twice as the first time fails (irritating, but why?)

7) Another failure of the hub a couple of days ago, it even managed to break my LAN. Fixed itself in about 1/2 hour without me doing anything

😎 Very poor logs... nothing indicated in the logs with the problems in points (4) and (7) for example

9) No bridge mode (as far as I am aware)

 

So I'm looking for a good router that works well with Sky Broadband. Also if it's WIFI 7, that would be a bonus, although I don't have any other devices that could take advantage of that yet.

The other thing is that I don't,want to lose my land-line if possible. My phone is plugged into the Sky Hub  and uses VoIP  (Sky Talk). Are there any 3rd party routers that would support that, with or without potentially requiring  additional hardware?

 

Has anyone managed to get their phone working with a 3rd party router?

Any suggestions about a good router, and how to get the phone to work with it if possible would be greatly appreciated.

 

Thanks for your help

Liz

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changing from sky Hub router to a better router

Posted by a Superuser, not a Sky employee. Find out more

@Miss+Liz wrote:

 

My phone is plugged into the Sky Hub  and uses VoIP  (Sky Talk). Are there any 3rd party routers that would support that, with or without potentially requiring  additional hardware?

 

No-one has identified such a router: most don't have a BT jack phone socket anyway, but even if they do, the necessary configuration for Sky Talk Internet Calls is unknown.

 

Note that your handset itself isn't using VoIP: there's an Analogue Telephone Adapter in the Sky Hub.

 


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Miss+Liz
Topic Author
This message was authored by Miss+Liz This message was authored by: Miss+Liz

Re: Changing from sky Hub router to a better router

Thanks @TimmyBGood 

yep, I realise that about VoIP.

 

Looks like I've got a choice... stick with the masses of issues with the Sky router, or lose the phone capability.

If only the Sky hub had a bridge mode, I could have probably had the best of both worlds 🙁

 

thanks

 

Liz

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changing from sky Hub router to a better router

Posted by a Superuser, not a Sky employee. Find out more

@Miss+Liz wrote:

 

If only the Sky hub had a bridge mode, I could have probably had the best of both worlds

 


They've never done so, and are unlikely to change now.  One potential option is to leave the Sky Hub in place and put another router behind it, although this inevitably creates a Double-NAT situation.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Miss+Liz
Topic Author
This message was authored by Miss+Liz This message was authored by: Miss+Liz

Re: Changing from sky Hub router to a better router

Yeah, I'd heard that. I don't really want to,get into that! 😀

This message was authored by Chrisee This message was authored by: Chrisee

Re: Changing from sky Hub router to a better router

Posted by a Superuser, not a Sky employee. Find out more

@Miss+Liz double NAT works for most apps so it is worth a try. If not switching to a third party VOIP service need not be too complex as a number transfer should be possible from Sky. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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