Broadband
0

Discussion topic: Changing engineer visit

Reply
Izzy+Pett
What's this?
This message was authored by Izzy+Pett This message was authored by: Izzy+Pett

Changing engineer visit

‎27 Apr 2023 01:17 PM

I have been booked in for an engineer visit/activation on the 11/05/23 in the AM slot, however need to amend it to the PM slot. 
I've tried doing this via the link they have sent me but I just keep getting a text saying I'm already booked in for that day and can't seem to change it. Is there an email I can message to get this ammended? I cant seem to find any email or messaging service to get in contact with someone from sky. 

Report post
Post 1 of 3
279 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Changing engineer visit

‎27 Apr 2023 01:32 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Izzy+Pett 
I've flagged your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 3
272 Views
Reply
0 Likes
Lisa-P1987
What's this?
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Changing engineer visit

‎27 Apr 2023 02:24 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent Izzy+Pett an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
Report post
Post 3 of 3
266 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion