Changes to Fibre and now have no internet

[sheila195]

So I changed to Fibre today and now have no Internet connection. Sky Q wont connect even after all the useless help from Sky. 3rd booking of appointment as Open reach  kept cancelling and now I've got to have another off day work to wait in for an engineer as weekend bookings will cost me, fuming as we both work full time and another lost day off work 

[Tom-W19]

Hi @sheila195 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147