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Discussion topic: Changed broadband from boost to max - now drops out consistently

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Avatar for LloydSp
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This message was authored by: LloydSp

Message posted on ‎05 Jun 2024 06:07 PM

Changed broadband from boost to max - now drops out consistently

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 Sat in house and working off 4G. Broadband drops out consistently and not available in every room. Switched from Boost where had no issues to max and never been right. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎05 Jun 2024 06:19 PM

Re: Changed broadband from boost to max - now drops out consistently

Posted by a Superuser, not a Sky employee. Find out more

@LloydSp you can ask Sky to send an extender pod and get an engineer out if thst doesnt help who can authorise another 2 extenders. However the hub and extenders communicate using a 5GHz signal so are not thstvsuitable in okder homescwith solid walls.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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