Discussion topic: Change me boardband deal

This message was authored by: yawenxi · ‎06 Mar 2024

Hey,

I have realised that my home broadband Deal's price will be increased in April 2024 and I would like to change to a new package, the 145Mb/s Ultrafast Broadband - 28 per month.

I can't change the deal through my account, and there is only an upgrade option instead so I would like to know if someone from customer service can help me change my deal manually?

Thanks

This message was authored by: Highlinder · ‎06 Mar 2024

@yawenxi You would need to call to discuss your account with Sky in changing the package you are on.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: TimmyBGood · ‎06 Mar 2024

@yawenxi wrote:

I would like to change to a new package, the 145Mb/s Ultrafast Broadband - 28 per month.

If that's a substantially discounted 'new customer' price (as it appears to be) then it may well not be available at the same price as an upgrade from an existing subscription.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Change me boardband deal

Change me boardband deal

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