Certain phone apps wont open now changed to sky broadband

[LW29]

Changed from  NOW to sky broadband and now two work apps on my phone won't open. Rest of apps are fine. Apps will open on other WiFi e.g Costa just not my home one since changed to sky.

Have restarted phone, deleted n reinstalled the two apps and turned broadband shield off. Sky help desk at a loss too

[Chrisee]

@LW29 If Broadband Shield is off there is no obvious reason for your phone being unable to access certain apps unless there is a setting on the phone affecting access in your home.To test that try accessingthe problem apps on another device as if thst doesnt work it sounds like a configuration issue at Sky's end and the Broadband Shield is not turning off despite looking as if it is. 

There is a possiblecworkround which is editing the phone's network settings for the Sky connection. Change the settings to manual and edit the DNS entry to include Google's public DNS service which is at 8.8.8.8 and 8.8.4.4 this should bypass Sky's filters.