Cant install or update Android Apps through Playstore and Youtube not working - Birmingham Area

[Benired]

Same here in WS13. 

Paramount working again

[gtdfers]

Yes, it seems to be ok now. 

[Jforrest1993]

Can confirm working now Walsall/ Cannock brilliant news! No issues with YouTube buffering now and streaming back to normal. Thanks all for escalating etc.

[Daveyboii570]

Looks like issues have been resolved 

[SilverRook]

Still intermittent drop outs. And buffering on YouTube. 

Android apps still take a while to download but at least they do now.

Loads better than it was but it's still not fixed 100%

[SilverRook]

Nah it's crashed out again. 

Won't load any Google content exactly like it was two days ago. 

Back to you sky....

[Redqueen-PSO]

Seems ok now for me now. 🤞

[Stroopwafel]

Hi, the YouTube app does not load videos when I'm on WiFi. I've checked on both my phone and tablet (both Android) and have the same issue. Broadband shield is turned off so it shouldn't be that causing it. 

The videos load when I change to 4G or connect on WiFi through VPN, so it doesn't seem to be a device or app issue. Does anyone have any idea why this is the case? 

I just moved to sky broadband 2 days ago from BT and this is very annoying, it's making me regret making the change! 

Thanks in advance!

[Cuff1]

I'm having the same problem

[GrahamW1]

Same here. Tried rebooting my phone, changing DNS settings, and rebooting the modem. Nothing works. I can access YouTube with mobile data 

[Silianna]

There is a problem with wii fii very long premiere before youtube starts on tv or tekefone. please help 

[Cuff1]

I've downloaded a VPN which has solved the problem for now, but ultimately sky need to resolve this. From what I can see it's been an issues since January and still no solid solution!!

[Reece2025]

Just recently moved from Virgin media after few years due to an over night issue of my playstation having internet connection issues. Decided to move over to Sky and not had any issues as of yet, until only few days ago.

I have now noticed that when I am on the WiFi in my phone, my YouTube app won't work nor will the function of updating apps on playstore.

I thought it was just on my phone, but checked other devices in the house and have the same issue. 

I moved from one company due to issues and now seems I am facing a new issue with a new provider. Is there a solution for this?

[phillips2010]

I started having the same issue yesterday, youtube videos not loading and apps not downloading when I'm wifi. It's fine with mobile data but what am I paying for? A stable broadband which I'm not getting!

Come on sky, sort it out!!!

[sathishS]

Google play store updates are in pending state for very long time. But it works over mobile network. Even YouTube seems to have issues. Reset and restart of router did not fix the issue. It's very frustrating as there are immediate activities to be done on some apps.