Cant connect to the internet. Tested it and says everythings fine.

[francesmcneill3]

Internet down but when tested it says  everything's ok. Tried resetting etc but nothing works. Is anyone eise got this issue? 

[ony]

@francesmcneill3  having same problem! 

[ony]

@francesmcneill3 

Yeah says Internet  is down!?

[Kennyd2461]

Yes I can't connect either I've got new hib but saying can't connect to Internet yet the WiFi working fine on my phone

[ony]

@francesmcneill3 

Of the three lights on the hub, middle is Amber constantly. 

[Abby30]

Yes same problem here, been like it all day!

Ours has been awful these past few weeks

[ony]

@Kennyd2461 

Yep same here, activated on the 17th so should be working!!   So much for Internet!

[Kennyd2461]

Yeh activated yesterday all other devices connected eg phone, tv and printers but won't connect my PC

[ony]

Need sky to correct this now, Abby you say it's been bad for ages? Request  some goodwill gesture  from them!

[ony]

By the way it's Tony, not ony!

[Kennyd2461]

Yes I can't connect either I've got new hib but saying can't connect to Internet yet the WiFi working fine on my phone

[Eileen7]

Same here. 

[Gaurish]

Same happens to me. I tested on speediest.net and speed was just 1.5MBPS. Your connection test is set to give you wrong report

[NW72N]

Same here. Internet down but tests say everything is ok. 🤦‍♀️