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Discussion topic: Cant connect to internet

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JaneP2
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This message was authored by JaneP2 This message was authored by: JaneP2

Cant connect to internet

‎11 Apr 2024 03:52 PM

Can anyone please help me?? All lights green on my Sky Q hub but I CANT connect to internet and have already missed one work meeting!! Grrr technology. I've done all the check steps and even unplugged EVERYTHING and re-started it all... 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Cant connect to internet

‎11 Apr 2024 05:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@JaneP2 

If you've already been though the online checker & tried resetting your router then you'll need to call Sky for them to look at it and possibly send an engineer.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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