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Discussion topic: Cant access the internet while in games

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This message was authored by Kadir1 This message was authored by: Kadir1

Cant access the internet while in games

So I bought the skyhub broadband and it arrived very quickly but the problem is it is very good on the mobile phones but when it comes to my computer it is not working I dont understand.I have tries every games every different situations on the computer system but it never fixed. I mean ı've got the internet on my computer with the cable bur I cannot use it for the games etc. It is just second day with the max broadband


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Cant access the internet while in games

Posted by a Superuser, not a Sky employee. Find out more

@Kadir1 check the setting of Sky's parental control system BroadbandShield as by default it is set to Age 13 shich may restrict certain games with a higher age rating. The account holder can change setting the logging on to the My Sky app or web site and going to Product Settings.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Cant access the internet while in games

Posted by a Superuser, not a Sky employee. Find out more

@Kadir1 check the setting of Sky's parental control system BroadbandShield as by default it is set to Age 13 shich may restrict certain games with a higher age rating. The account holder can change setting the logging on to the My Sky app or web site and going to Product Settings.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Kadir1
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This message was authored by Kadir1 This message was authored by: Kadir1

Re: Cant access the internet while in games

Thanks for the advice but I really tried everything like I am fed up,it is feel like giving money for free and they dont even sent you a email or something. But thanks for the advice.

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