Discussion topic: Cant access broadband shield

This message was authored by: Shaunawhit8e · ‎09 Apr 2024

An engineer came yesterday to fit a new hub, the visit hasn't been ended on my account so I can't access broadband shield to turn off restrictions any help appreciated

This message was authored by: Highlinder · ‎10 Apr 2024

@Shaunawhit8e Is this still the case this morning?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Shaunawhit8e · ‎10 Apr 2024

Yes it is

This message was authored by: Highlinder · ‎10 Apr 2024

@Shaunawhit8e I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Lisa-P1987 · ‎10 Apr 2024

Thanks for escalating this. We’ve sent @Shaunawhit8e an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Cant access broadband shield

Cant access broadband shield

All Replies

Re: Cant access broadband shield

Re: Cant access broadband shield

Re: Cant access broadband shield

Re: Cant access broadband shield

Was this discussion not helpful?

Search Sky Community

Start a new discussion