This discussion topic has been answered Discussion topic: Cannot sign up to sky tv for broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Jul 2024 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hello everyone!
I want to sign up for Boradband at my now house, where I will move on 20/08. When I try to create an account it gives me an error message concerning a server. I tired deleting cookies and cache but it didnt help.
Best Answers
Message posted on 26 Jul 2024 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@chiara84 You can find a number to call in the link below at the bottom of the page under " Need more help "
If you have found this solution helpful please tick this as the answer.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Jul 2024 10:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
@chiara84 Are you able or willing to give Sky a call to try and see if this is a better avenue to sign up for broadband?
If you have found this solution helpful please tick this as the answer.
Message posted on 26 Jul 2024 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
I tried calling a 0333 number but it asks for my mobile number assoiated to my account but I don't have one!
Message posted on 26 Jul 2024 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
I get this error when signing up:
http://skyid.sky.com/signupeau/accountmanagement/7b613a2768747470733a2f2f7777772e736b792e636f6d2f6d7..." on this server.
Reference #18.1c93c817.1721987482.1e1b002
Message posted on 26 Jul 2024 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
@chiara84 wrote:Hello everyone!
I want to sign up for Boradband at my now house, where I will move on 20/08. When I try to create an account it gives me an error message concerning a server. I tired deleting cookies and cache but it didnt help.
Have you already got Sky BB? If so you'll need to request a home move ASAP to your new home over the phone. Just state home move when the prompt asks why you are ringing support.
Message posted on 26 Jul 2024 10:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
No I am a new client.
Message posted on 26 Jul 2024 10:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
@chiara84 wrote:No I am a new client.
Ok was just checking, thanks for replying.
Message posted on 26 Jul 2024 10:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
@chiara84 Normally that message when you first call is if you are a Sky mobile customer. Is the question saying " is this about Sky mobile " Just say no and it should let you go further.
If you have found this solution helpful please tick this as the answer.
Message posted on 26 Jul 2024 11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
No, it straight away asks a phone number linked to an account. Probably cause I am not calling from alandline which I dont have. Can you give me a number that will let me talk to someone. I'm running in circles. This is not a good experience at all! (not blaming you, ofc!)
Message posted on 26 Jul 2024 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@chiara84 You can find a number to call in the link below at the bottom of the page under " Need more help "
If you have found this solution helpful please tick this as the answer.
Message posted on 26 Jul 2024 11:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Cannot sign up to sky tv for broadband
I found the 0800 numb is working, I am talking to an operator. Thanks for your help!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page