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Discussion topic: Cancellation message

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This message was authored by Erica1970 This message was authored by: Erica1970

Cancellation message

On the my sky app it's says my broadband will be cancelled and that if I have changed my mind to make contact. I haven't asked for it to be cancelled 


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Cancellation message

Posted by a Superuser, not a Sky employee. Find out more

@Erica1970 You'll need to do as the message advises.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Cancellation message

Posted by a Superuser, not a Sky employee. Find out more

@Erica1970 You'll need to do as the message advises.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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