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Discussion topic: Cancel my sky brodband

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This message was authored by: Tedski

Cancel my sky brodband

I kindly inform you that as I left the UK I will no longer be using TV. I left the UK on February 18, 2024. permanently to Poland. Please send me the final bill via email to my email address. The UK residential address is no longer valid. How to make this online.

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This message was authored by: GD1

Re: Cancel my sky brodband

Posted by a Superuser, not a Sky employee. Find out more

@Tedski  I'm afraid you're not talking to Sky Customer services, this is a customer helps customer forum and we can't process cancellation requests.

 

If you outside the UK you'll need to tray Sky X or Facebook pages links are at the bottom of the page.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: daveNOS

Re: Cancel my sky brodband

Posted by a Superuser, not a Sky employee. Find out more

@Tedski You are not addressing Sky, the forum is manned by customers.

To cancel you have to call Sky, this will be difficult now you are abroad so you may want to try the social media channels to see if they can help.

This message was authored by: Daniel0210

Re: Cancel my sky brodband

Posted by a Superuser, not a Sky employee. Find out more

@Tedski 

This is something you should have arranged before leaving the UK. Be aware 

  • To cancel Sky Broadband and Sky Talk totally you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. 
  • You are required to return any loaned router or be charged for non return (hence why it should be cancelled prior to moving). 

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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