Cancel my City Fibre by Sky engineer visit for Sky Full Fibre 100 activation

[JCR2]

I want to cancel my City Fibre engineer visit scheduled for Wednesday, 6th August, by Sky engineer visit for Sky Full Fibre 100 activation. As I din't really want this upgrade to my home. I like what I already have.

But find it difficult to cancel the appointment online. Will I have to phone Sky in moirning to cancel it over the phone then?

[caesarome]

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@JCR2 wrote:

But find it difficult to cancel the appointment online. Will I have to phone Sky in moirning to cancel it over the phone then?

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@JCR2 

You will have to contact Sky about this:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

[Daniel0210]

@JCR2 

Bear in mind cancelling an appointment at this short notice may incur a £25 charge.