Cancel Broadband

[Shauntils88]

If I wanted to cancel my broadband 38 day before it ends how much would it cost I'm paying 27pounds at the moment

[TimmyBGood]

@Shauntils88 

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early 

Very roughly, about 60% of the total which would have been paid over the remaining subscription term.

[Joey9335]

Hello! I would like to ask if I want to cancel the service, but my contract is not over, how should I deal with it, and how to send the Router back to your company, thank you for your help!

[TimmyBGood]

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@Joey9335 wrote:

if I want to cancel the service, but my contract is not over, how should I deal with it

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You need to call Sky to cancel.  They will then advise if an early termination fee is due.

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@Joey9335 wrote:

 how to send the Router back

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It's best to leave that until the cancellation goes through: Sky will then be in touch to advise on hardware return.  Trying to return anything prior to this is likely to complicate things.

[Daniel0210]

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@Joey9335 wrote:

 and how to send the Router back 

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@Joey9335 

Once you have cancelled returns packaging shoukd be automatically sent out near the end of the 14 day notice period.