@CAROL_GROWER Are all of your devices affected or just the TV? If they are there is a fault with the server at Sky's end. You can usually force a change of server connection by powering down your hub for an hour.
If its just the TV the issue is likely to becthst it has lost its network connection to the hub.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
