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Discussion topic: Can't watch TV or use Internet

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Alison891
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This message was authored by Alison891 This message was authored by: Alison891

Can't watch TV or use Internet

‎25 Jul 2024 08:48 PM

Can't watch TV or use Internet as WiFi is down.
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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Can't watch TV or use Internet

‎25 Jul 2024 09:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Alison891  Could you follow the link below picking the router you have been given by Sky and follow what colour the lights are and if it gives you direction for the best help to resolve this issue.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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