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Message posted on ‎25 May 2024 05:22 PM

Can't use many apps whilst on wifi ? Any ideas

On 4g no problems with any apps but as soon as I get home and on to the wifi I can't use a lot of my apps any one have any ideas ? Thanks
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Message posted on ‎25 May 2024 07:02 PM - last edited: ‎25 May 2024 07:05 PM

Re: Can't use many apps whilst on wifi ? Any ideas

Posted by a Superuser, not a Sky employee. Find out more

@Aidenfindlater 

 

Typically that's because Sky Broadband Shield is running at its default age setting: you'll need to change this to something less restrictive.

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎25 May 2024 07:02 PM - last edited: ‎25 May 2024 07:05 PM

Re: Can't use many apps whilst on wifi ? Any ideas

Posted by a Superuser, not a Sky employee. Find out more

@Aidenfindlater 

 

Typically that's because Sky Broadband Shield is running at its default age setting: you'll need to change this to something less restrictive.

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎25 May 2024 09:31 PM

Re: Can't use many apps whilst on wifi ? Any ideas

Thanks 🙏I think it just needed re-saving or something was only a few apps including the sky app it's self but I re saved it as 18 age and works again. 

Cheers again 

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