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Discussion topic: Can't update or install apps on android or YouTube not working properly. Yorkshire area,

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This message was authored by Buddy025 This message was authored by: Buddy025

Having issues watching videos on my Motorola phone model G22 , can use FB messenger

Is this issue related to my phone or my broadband 

This message was authored by Buddy025 This message was authored by: Buddy025

Re: Having issues watching videos on my Motorola phone model G22 , can use FB messenger

Is my phone the issue or my home broadband, I can't access any videos online 

This message was authored by katiemb This message was authored by: katiemb

Re: Can't update or install apps on android or YouTube not working properly. Yorkshire area,

Finally all working here now 

This message was authored by Fraggs This message was authored by: Fraggs

Re: Having issues watching videos on my Motorola phone model G22 , can use FB messenger

@Buddy 

It is/was an issue with the internet connection affecting the playstore,youtube and some sky apps, sky go ect

Read the posts from the start of this thread it will explain the problems we were having and with what

This message was authored by Fraggs This message was authored by: Fraggs

Re: Having issues watching videos on my Motorola phone model G22 , can use FB messenger

@Buddy025  not Buddy sorry about that

This message was authored by Awoo This message was authored by: Awoo

Re: Can't update or install apps on android or YouTube not working properly. Yorkshire area,

All working again! Great team work on this thread!! 

This message was authored by KevNewMedia This message was authored by: KevNewMedia Answer

Re: Can't update or install apps on android or YouTube not working properly. Yorkshire area,

Posted by a Sky employee

Morning Everyone

 

Thank you so much for your perseverance and patience whilst we worked through this technical problem.

 

Our Support Teams have advised, that the problem has now been rectified, and I can see from the posts in the thread that you have been able to confirm this as well. We sincerely thank you for bringing this problem to our attention and allowing us the opportunity to resolve it.

 

 

Thanks
Kev
Community Manager
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