Having issues watching videos on my Motorola phone model G22 , can use FB messenger

[Buddy025]

Is this issue related to my phone or my broadband 

[Buddy025]

Is my phone the issue or my home broadband, I can't access any videos online 

[katiemb]

Finally all working here now 

[Fraggs]

@Buddy 

It is/was an issue with the internet connection affecting the playstore,youtube and some sky apps, sky go ect

Read the posts from the start of this thread it will explain the problems we were having and with what

[Fraggs]

@Buddy025  not Buddy sorry about that

[Awoo]

All working again! Great team work on this thread!! 

[KevNewMedia · Accepted solution]

Morning Everyone

Thank you so much for your perseverance and patience whilst we worked through this technical problem.

Our Support Teams have advised, that the problem has now been rectified, and I can see from the posts in the thread that you have been able to confirm this as well. We sincerely thank you for bringing this problem to our attention and allowing us the opportunity to resolve it.