Can't login to my sky router

[FLC]

Images are blocked, hopefully pending moderation.

Broadband Shield is turned on by default IIRC, so try turning that off in the MySky app.

[pvcpro73]

I can see the images on my screen, is that because I posted them?

What is broadband shield?

[FLC · Accepted solution]

All the images are showing now. The "not private" warnings are normal because it's not HTTPS, the fact you're just being bounced back to the login page suggests an error with the credentials. Sky have been very lax in not excluding characters from paswords that could be confused with numbers. So make absolutely sure you're entering the correct passord.

[FLC]

https://www.sky.com/help/articles/sky-broadband-shield-start

I seem to recall it defaults to blocking lots of things & is best disabled completely if you don't have kids in the house.

[pvcpro73]

Okay so I'm an idiot, so sorry for wasting your time.

You suggesting I make sure I'm putting the password in correctly prompted me to try the original password that came with the router, and it worked!

For some reason I was putting in the wifi password that I had created when first accessing the router, it obviously isn't the wifi password that's required for accessing the router settings.

All good now thank you very much for your help.