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Discussion topic: Can’t get wi fi in garden ?

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This message was authored by: Julie46-5

Can’t get wi fi in garden ?

How do I get the Wi-Fi to extend to my garden. I was with talk talk before sky and that worked outside in my garden. Very disappointed in sky it stops at my back door. How can I extend the coverage ? 

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This message was authored by: TimmyBGood

Re: Can’t get wi fi in garden ?

Posted by a Superuser, not a Sky employee. Find out more

@Julie46-5 

 

Unfortunately even if you have the relevant subscription supplement from Sky, the wording specifically excludes outdoor spaces.

 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: 2muchTV

Re: Can’t get wi fi in garden ?

@Julie46-5 

I would suggest investing money & time in setting up your own mesh system. Which you can customise to your needs. 

If you change provider you can use your mesh with them. 

Been well worth the effort and expense for me as my house has 3 storeys and WiFi reaches into garden and a detached garage.

Sky Stream
900/110 FTTP to hub
3 x Asus XT9s for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices
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