0

Discussion topic: Can't get broadband connection for about half an hour now.

Reply
This message was authored by: flangemousses

Can't get broadband connection for about half an hour now.

No broadband connection for about half an hour now. Sky say no known issues. Anybody else having this problem? I'm in Lincolnshire.
Reply

All Replies

This message was authored by: Paul306

Re: Can't get broadband connection for about half an hour now.

Yes gloscestershire as well been like this for weeks 

This message was authored by: Chrisee

Re: Can't get broadband connection for about half an hour now.

Posted by a Superuser, not a Sky employee. Find out more

@flangemousses & @Paul306 at any one time if only 0.1% of Sky broadband customers have lost their service that is 6,000 people so statistically your issues are almost not certainly connected.

 

If your service is still down this morning run the My Sky app connection test overca mobile connection - click to run the test if it says you are connected as that result maybe out of date. If it doesnt tell you there is a known issue then call Sky and report the fault.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply