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Discussion topic: Can’t find date to activate my up grade hub

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Christina29
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Can’t find date to activate my up grade hub

‎07 Feb 2025 05:36 PM

I received upgrade sky hub but can't find the activation date on box

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cookiemonsteruk
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Re: Can’t find date to activate my up grade hub

‎07 Feb 2025 05:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@Christina29 

 

What hub did you receive.?

Did you receive it due the old one no longer supported or due to an upgrade in speed?

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Christina29
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Re: Can’t find date to activate my up grade hub

‎07 Feb 2025 05:51 PM

Old one due to it being no good in December 2025

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cookiemonsteruk
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Re: Can’t find date to activate my up grade hub

‎07 Feb 2025 05:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@Christina29 

 

If its a straight swap and you're still on the same broadband package then you should be able to plug the new one in right away

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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caesarome
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Re: Can’t find date to activate my up grade hub

‎07 Feb 2025 07:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Christina29 

As @cookiemonsteruk has said this is just a straight swap so there is no activation date so you just need to plug it in and then setup your wireless devices again using the new network name and password key as supplied on the small card that came with it.

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