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Discussion topic: Can’t find date to activate my up grade hub

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This message was authored by: Christina29

Message posted on ‎07 Feb 2025 05:36 PM

Can’t find date to activate my up grade hub

I received upgrade sky hub but can't find the activation date on box

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎07 Feb 2025 05:49 PM

Re: Can’t find date to activate my up grade hub

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@Christina29 

 

What hub did you receive.?

Did you receive it due the old one no longer supported or due to an upgrade in speed?

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This message was authored by: Christina29

Message posted on ‎07 Feb 2025 05:51 PM

Re: Can’t find date to activate my up grade hub

Old one due to it being no good in December 2025

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This message was authored by: cookiemonsteruk

Message posted on ‎07 Feb 2025 05:55 PM

Re: Can’t find date to activate my up grade hub

Posted by a Superuser, not a Sky employee. Find out more

@Christina29 

 

If its a straight swap and you're still on the same broadband package then you should be able to plug the new one in right away

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: caesarome

Message posted on ‎07 Feb 2025 07:29 PM

Re: Can’t find date to activate my up grade hub

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@Christina29 

As @cookiemonsteruk has said this is just a straight swap so there is no activation date so you just need to plug it in and then setup your wireless devices again using the new network name and password key as supplied on the small card that came with it.

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