Can't connect to wifi at home

[Lynne+Carbo]

My phone won't connect to my WiFi at home. Sky Broadband & WiFi checker says no problems etc (even though the centre light on my hub is orange) i've restarted my hub numerous times & my phone but the orange light wont turn green. SKY keep telling me all is good. So frustrating 

[Daniel0210 · Accepted solution]

@Lynne+Carbo 
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Lynne+Carbo]

Thank you so much, that makes sense, and yes 3 green lights as normal this morning.