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Discussion topic: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for local ne

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Hilmack
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Can’t connect to network on sky even though tv is connected. Screen frozen on searching for local ne

‎05 Sep 2024 06:13 PM

Screen is frozen on searching for local network and back up to cancel which it won't. 

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Highlinder
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Superuser
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hilmack  Have you tried to switch the box off and on then go to the network menu to do the connection manually?

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Highlinder
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Superuser
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hilmack  Has this TV been connected to this router before and are you new to Sky?

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If you have found this solution helpful please tick this as the answer.
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Hilmack
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:19 PM

It has but we have just been sent a new card 

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Highlinder
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Superuser
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:21 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hilmack  what is the card for?

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Hilmack
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:22 PM

Sky+ box

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Highlinder
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Superuser
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:23 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hilmack  Have you tried to switch the box off and on then go to the network menu to do the connection manually?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Hilmack
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Re: Can’t connect to network on sky even though tv is connected. Screen frozen on searching for loca

‎05 Sep 2024 06:31 PM

Thanks so much that has worked. You're a star! 👏

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