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Discussion topic: Can’t connect to my sky hub

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This message was authored by: Devonne01

Message posted on ‎09 Jul 2025 02:05 PM

Can’t connect to my sky hub

So 9:30 10 o'clock this morning my sky hub went off. I have taken out the plugs disconnected all the cables left it for 5 to 10 minutes reconnected the red light is a solid red light is not flashing still won't connect, this sky hub is three months old

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This message was authored by: Highlinder

Message posted on ‎09 Jul 2025 02:22 PM

Re: Can’t connect to my sky hub

Posted by a Superuser, not a Sky employee. Find out more

@Devonne01  Did it go into this state this morning before you pulled out the power plug? Are you on superfast or ultrafast broadband with Sky?

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