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Discussion topic: Can’t connect to Samsung tv with new router

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Avatar for JaneAshley
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This message was authored by: JaneAshley

Message posted on ‎12 Feb 2025 05:04 PM

Can’t connect to Samsung tv with new router

I've recently changed my broadband and I've connected 2 of my TV's downstairs but I can't connect my bedroom tv

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎12 Feb 2025 05:43 PM

Re: Can’t connect to Samsung tv with new router

Posted by a Superuser, not a Sky employee. Find out more

@JaneAshley if you have a white Sky hub try changing the wifi security setting in the My Sky app from wpa3-T to WPA2 which should allow your Samsung TV connect.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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