Can’t connect my daughters tv to the WiFi

[Laurenmcmahon]

My daughters room seems to have a problem with connecting to WiFi now I was promised faster speed but don't seem to be getting it my son also losses connection in his room

[Chrisee]

@Laurenmcmahon Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.