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Discussion topic: Can not connect to the internet

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Ayeshabr80
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Can not connect to the internet

‎14 Nov 2024 05:41 AM

I'm having trouble connecting my devices to the Internet. It's not even showing up as a a list device on my phone 

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Chrisee
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Re: Can not connect to the internet

‎14 Nov 2024 07:11 AM

Posted by a Superuser, not a Sky employee. Find out more

@Ayeshabr80  Is the issue that the Sky SSID is not showing on your phone when you are close to the hub? It would help if you post which colour your hub is. However before posting simply reboot the hub by disconnecting the power for a few seconds and wait for it to re-start and hopefully reconnect to the line (the leds on the hub will show you when thst hapoens https://www.sky.com/help/articles/hub-lights-explained-start)

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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