0

Discussion topic: Can not change SSID name on new Max router

Reply
This message was authored by Spots This message was authored by: Spots

Can not change SSID name on new Max router

Hi,

just installed new Max router all works ok, But I need to change the Wi-Fi /SSID name.

downloaded the app (many times) as it states this is done on the app and not from the hub/admin page,I go to settings in the app and it only shows broadband shield / internet security and can see no pencil icon anywhere.

it's now driving me around the twist as spent many hours trying to do this simple task!!!!  Please help me ! Thanks

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Can not change SSID name on new Max router

Posted by a Superuser, not a Sky employee. Find out more

@Spots  If you have just installed the max broadband router it can take up to between 24-48 hours to show in your product settings on the Sky app.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Greytide17 This message was authored by: Greytide17

Re: Can not change SSID name on new Max router

This time delay is unacceptable. I do not want to wait 24 hours until all my wireless connections reestablish themselves and I do not want to have to go round changing all their connection settings. Come on Sky, this needs to be available as soon as the router is installed.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion