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Discussion topic: Can I reboot broadband remotely as can’t access ring devices

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This message was authored by: Sazaroo

Can I reboot broadband remotely as can’t access ring devices

Unable to access Ring devices remotely as looks like our broadband router is not connected 

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This message was authored by: TimmyBGood

Re: Can I reboot broadband remotely as can’t access ring devices

Posted by a Superuser, not a Sky employee. Find out more

@Sazaroo 

 

If you haven't previously switched on remote management, then no, you cannot reach the Hub from the internet.

 

Obviously if the internet connection to your home address is down for some other reason then you couldn't access the Hub that way even with remote access in place.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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