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Discussion topic: Can I pause my account while I move house

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This message was authored by: Shane90

Message posted on ‎01 Jul 2025 01:35 PM

Can I pause my account while I move house

Can I pause my account while I move house

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎01 Jul 2025 01:55 PM

Re: Can I pause my account while I move house

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@Shane90 

 

No, Sky doesn't have any mechanism for 'pausing' a subscription.

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Message posted on ‎01 Jul 2025 02:54 PM

Re: Can I pause my account while I move house

Posted by a Superuser, not a Sky employee. Find out more

@Shane90 

If your moving home you should complete a home move with Sky or cancel your service. Failure to complete a home move or cancel could result in you paying monthly charges for no service or blocking the new residents of your current home from ordering broadband. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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