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This message was authored by: asuran25

Can I install another Broadband provider while I am still with Sky?

Hi all,

I have an end of contract date with Sky for 24/04/2026.

 

New service provider has offered an installation on 14/04/2026 which overlaps the Sky contract 

 

If I agreed to the install, would there be issues with either party's provision/penalties or payment? I am paid up until Sky's contract end, I am happy to pay the new provider from 14/04. 

 

Common sense is to ask Sky, but I dont want to have another chat experience with them after a pretty miserable one, today. 

 

Thank You


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This message was authored by: GD1 Answer

Re: Can I install another Broadband provider while I am still with Sky?

Posted by a Superuser, not a Sky employee. Find out more

@asuran25  If you used the One Touch Switching then your SKy Broadband servuce will end the same day your new provider takles over.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Can I install another Broadband provider while I am still with Sky?

Posted by a Superuser, not a Sky employee. Find out more

@asuran25  If you used the One Touch Switching then your SKy Broadband servuce will end the same day your new provider takles over.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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