This discussion topic has been answered Discussion topic: Can I book an engineer to move location of router. I have to reset device daily and your test shows?
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Message posted on 13 Mar 2024 09:10 AM
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Can I book an engineer to move router as I have to reset daily and your test on system has come back with no problems?
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Message posted on 13 Mar 2024 09:54 AM
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@snave13 you are not talking to Sky by posting in the forum. You should not be hsving to reset the Sky hub daily as it should run unattended for weeks if not months. You can of course call Sky and discuss the issue with them. Moving the master socket or the location of a full fibre connection is sometimes possible but is normally chargeable.
If however you would like help in sorting what ever is causing you to have to reset please post your hub's connection stats see Find your Sky Broadband router statistics
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 13 Mar 2024 09:54 AM
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@snave13 you are not talking to Sky by posting in the forum. You should not be hsving to reset the Sky hub daily as it should run unattended for weeks if not months. You can of course call Sky and discuss the issue with them. Moving the master socket or the location of a full fibre connection is sometimes possible but is normally chargeable.
If however you would like help in sorting what ever is causing you to have to reset please post your hub's connection stats see Find your Sky Broadband router statistics
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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