Discussion topic: Can I book an engineer to move location of router. I have to reset device daily and your test shows?

This message was authored by: snave13 · ‎13 Mar 2024

Can I book an engineer to move router as I have to reset daily and your test on system has come back with no problems?

This message was authored by: Chrisee · ‎13 Mar 2024

@snave13 you are not talking to Sky by posting in the forum. You should not be hsving to reset the Sky hub daily as it should run unattended for weeks if not months. You can of course call Sky and discuss the issue with them. Moving the master socket or the location of a full fibre connection is sometimes possible but is normally chargeable.

If however you would like help in sorting what ever is causing you to have to reset please post your hub's connection stats see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎13 Mar 2024

@snave13 you are not talking to Sky by posting in the forum. You should not be hsving to reset the Sky hub daily as it should run unattended for weeks if not months. You can of course call Sky and discuss the issue with them. Moving the master socket or the location of a full fibre connection is sometimes possible but is normally chargeable.

If however you would like help in sorting what ever is causing you to have to reset please post your hub's connection stats see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Can I book an engineer to move location of router. I have to reset device daily and your test shows?

Can I book an engineer to move location of router. I have to reset device daily and your test shows?

Re: Can I book an engineer to move location of router. I have to reset device daily and your test sh

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Re: Can I book an engineer to move location of router. I have to reset device daily and your test sh

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