Can I ACTUALLY get Ultrafast?

[ADWillow]

I  moved to a small rural village in April and was told I couldn't have fibre broadband via BT, Sky or Virgin etc. as no fibre runs to the village, so I have been making do, using other means of internet connectivity, but now need to find a decent speed broadband service.

On Googling what's available for me, I came across Sky, which when I put in my postcode, said I could have Superfast, Ultrafast etc. broadband! I found this hard to believe so phoned up Sky's customer services and after giving my postcode, it was confirmed that Sky CAN bring fibre to my cottage.

I asked my neighbours and no one has Sky for their broadband, which made me question again if this information is indeed correct? Has something changed since April when I was told I couldn't have it? Or is this just a means to rope you in - and then let you down when they find out you can't actually have it?

I know when I call customer services that most of the time I am talking to someone reading off a standard information sheet, so I am afraid I still don't feel confident that I have been told the truth as to what is possible (call me cynical).

If an engineer would call and tell me it was possible, I'd do it in a heartbeat, but the fact you have to join/subscribe to the contract and PAY an amount upfront to set things in motion, all in good faith that the information is correct, concerns me as whilst I am sure as with all these things that there will be a 14 day cooling off period, I also know that it can take longer than that to have things in place enough to know if you do want out - and then what? I also suspect getting money back ain't gonna be easy. 

So I am trying to establish UPFRONT if someone can put my mind at rest here regarding my connective possibilities... or not with Sky.

Thanks.

[Jporch316]

Search internet for openreach broadband checker - if you enter your postcode on this facility it will tell you what infrastructure is in place and potential line speeds to your property 

[cookiemonsteruk]

@ADWillow 

Enter your full postal address below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[ADWillow]

Here you go:

[cookiemonsteruk]

@ADWillow 

Yep. WBC FTTP is full fibre to the premises with an over head feed and 1 stage install meaning that it should be around 9 days to install.

Just to cover all eventualities you mentioned your cottage. Is this a listed building although it shouldn't make a difference as presumably the overhead fibre would follow the same route as your existing copper line

[cookiemonsteruk]

@ADWillow 

Also bear in mind if this fibre optic has just been rolled out by openreach sky can be slow on getting hold of the database

[cookiemonsteruk]

@ADWillow 

Also just noticed the speed is up to 330Mbps as opposed to 1Gbps . This usually means it may be fttp on demand as part of a rural fibre network

@TimmyBGood 

@jamesn123 

@Skull+Treaty 

@Highlinder 

Any ideas on the 330Mbps limitation. Is this something to do with the exchange or fttp on demand.  I assume @ADWillow would still be able to order through sky

[Highlinder]

@cookiemonsterukWhat does Sky offer when @ADWillow  goes to sign up with Sky that is available to them?

[cookiemonsteruk]

@Highlinder 

"it was confirmed that Sky CAN bring fibre to my cottage."

Apologies missed that bit

[Highlinder]

@cookiemonsterukDoes it seem that the top speed will be 330.

[ADWillow]

I am in rented accommodation but I don't believe it's listed. I haven't been told it is...

There is actually a satellite dish on the wall, from a previous tenant, so I doubt it.

[cookiemonsteruk]

@Highlinder 

Looks that way. 

[Jporch316]

Doesn't fttc also list 330 ? 
I thought it changed to 1000 when fttc was enabled ? Could be wrong though 

[Highlinder]

@cookiemonsteruk  if @ADWillow  can confirm this would make it much easier for themselves going forward.

[ADWillow]

Re:

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@cookiemonsteruk wrote:

@ADWillow 

Also bear in mind if this fibre optic has just been rolled out by openreach sky can be slow on getting hold of the database

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I don't now what that means in real (layman's) terms. ie. how what you said might affect me.

Bottom line is, I think you are saying that I CAN have the Ultrafast 145mb/s broadband is that correct?

And that it might take a while to install even though it should only be about 9 days?

Do I have this right?