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Discussion topic: CSP not yet fitted? Sky engineer coming in 3 days

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This message was authored by Manchos2 This message was authored by: Manchos2

CSP not yet fitted? Sky engineer coming in 3 days

I'm supposed to be having broadband engineer coming Friday for an install, but as of yet no one's been to fit the CSP. When I booked everything a couple weeks ago I was told OpenReach would send a guy to fit the CSP outside before the Sky engineer comes on installation day.

 

I did have a text today from OpenReach on behalf of Sky, saying the installation would be on friday (exact timeframe as the in-home engineer is expected), but the wording seemed to indicate it was the overall broadband installation rather than solely a CSP box.

 

Do OpenReach install the broadband into the home as well? Or are they telling me my CSP will be fitted a the same time as the Sky engineer is coming?

 

Cheers

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: CSP not yet fitted? Sky engineer coming in 3 days

Posted by a Superuser, not a Sky employee. Find out more

@Manchos2 wrote:

 

Do OpenReach install the broadband into the home as well? Or are they telling me my CSP will be fitted a the same time as the Sky engineer is coming?


Either of those could be the case depending on local workforce availability.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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