Discussion topic: Brodband changing date to get the router

This message was authored by: CarronWilson · ‎26 Mar 2025

Hi Carron Wilson

I just joined with us with brodband to get internet and I chose for my router to be installed on Friday but it's came through with the email on the 2 May and I picked this Friday to get it. I have just moved in so I will like it to installed as soon as possible . Thanks

This message was authored by: GD1 · ‎26 Mar 2025

@CarronWilson If you only recently ordered broadband the minimum lead time is 10 working days from placing the order, Sky cannot give an earlier date as the timescales are set by the network operator with is Openreach in the UK.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎27 Mar 2025

@CarronWilson

And the router/hub is delivered by Royal Mail to arrive a day or two before the activation date.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Brodband changing date to get the router

Brodband changing date to get the router

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Re: Brodband changing date to get the router

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