Broardband in the evening high ping and slow speeds

[Matt857]

Hi Guys,

I have been having this issue for the last 5 days.

Every evening around 6-7 pm the internet goes really slow.

Cabled into the router, my ping is 600 -900 and a download of around 80 - 100 mbps.

My speeds then come back around 11 - 11:30 pm sometimes later, I can see this as I have a constant ping test running while this is happening.

But during the day all is fine as I am near full time working from home, my speeds are a steady 940 - 1000 mbps and a ping of 9.

Tried resetting the router to factory but no luck either, but I don't think its an internal Network issue.

Very strange to me if someone would be able to point me in the right direction.

Spoke to sky on the phone and was told there are no issues in the area.

Thanks

Matt

[jamesn123]

Hi @Matt857 Please post your router stats next time you notice the issue occuring

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...