Discussion topic: Broadband
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Message posted on 06 May 2026 09:41 PM
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Broadband
I have phoned you a number of times today regarding no broadband connection. . I was promised that something would call me back today to confirm engineer on Friday. Still no call, please confirm when a engineer will call. So far service has been very poor
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All Replies
Message posted on 06 May 2026 10:26 PM
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Re: Broadband
@Naylor1964 wrote:
I have phoned you a number of times today regarding no broadband connection.
You haven't phoned anyone here as this is where customers of Sky help each other so if you have called Sky and you want confirmation that an engineer has been booked then does anything appear here:
https://www.sky.com/ordertracking
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
If an external fault is found you might be able to book an engineer repair yourself.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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