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Discussion topic: Broadband

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This message was authored by Marissa+thomas This message was authored by: Marissa+thomas

Broadband

I have phoned up number off times bout Internet now nothing has change every time so goes on game half through a game he get kicked all tome stressing out bern happening for while now paying lot money shouldn't have issues like this or it lags like mad I have try sort u guys need to sort it as it not fair on som when getting kick if carry on can have total end my contract as this not fair when paying lot money all getting off u guys it is ok when ovasilly not as he is getting kick loads and lagging a lot
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Marissa+thomas 

Your post is very difficult to understand. What has someone being kicked to do with broadband? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Marissa+thomas 

Your post is very difficult to understand. What has someone being kicked to do with broadband? 


I'd imagine someone is getting kicked out of games due to poor internet.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Marissa+thomas  if your gaming via console or PC try to use an ethernet connection rather than wifi for a more stable connection.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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