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Discussion topic: Broadband

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This message was authored by: Anael

Message posted on ‎16 Jan 2025 10:43 AM

Broadband

Hi today the engineer must have come to fix my new broadband but I have not yet received the sky hub broadband so I want to cancel the install today 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Jan 2025 11:40 AM

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Anael 

You can't cancel an appointment on the forum. We are customers like yourself. Cancelling any engineer visit on the day of the appointment or even the day before would result in a £25 charge. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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