Broadband
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Discussion topic: Broadband

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Gary138
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This message was authored by Gary138 This message was authored by: Gary138

Broadband

‎09 Oct 2024 07:23 AM

I have performed a check on my broadband and it seems ok. I have full signal strength on all of my devices but nothing will work on the internet. At a bit of a loss please help. 

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Chrisee
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Re: Broadband

‎09 Oct 2024 08:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@Gary138 use this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start as it should helpmyou diagnose the issue

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Gary138
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Re: Broadband

‎09 Oct 2024 08:50 AM

Everything is in the green on the hub and devices are showing I have WiFi but nothing works. Not sure what else to try. Troubleshooting broadband is saying everything is working but it obviously isn't..

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Candy4567
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Re: Broadband

‎09 Oct 2024 08:53 AM

I have this exact same issue this morning! So frustrating, I need to start work.

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