01 Aug 2024 09:19 AM
My broadband and Internet have gone out since they replaced a new post outside by house for the Telephone. I have been in touch with Sky. They say everything is okay now but when I turn on my router, it's all stage on the green flashing light doesn't go any further.
02 Aug 2024 08:57 AM
Posted by a Sky employeeHi there, @Patch2132. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Aug 2024 08:46 AM
Posted by a Sky employeeWe are still looking to help you @Patch2132 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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